Under general direction, this position coordinates activities related to building enrollment at the College; acts as the College advocate and representative. Participation in outreach and recruitment endeavors is integral in this role, as is cultivating positive relationships with High School counselors, community partners and prospective students. As international admission advisor, the key focus is to remain informed of federal and governmental regulations and guide and support prospective and current students through the international admissions process and encourage adequate maintenance of immigration (visa) status.

Requisition ID: 598
Department: Admissions
Employee Group: Professional, Management, & Administrative
Schedule: 40 hours/52 weeks
Compensation: AP4, $50,005 per year
Benefits: Full Time
Reports to: Associate Director of Admissions and Enrollment
Posting Opens: 11/12/2024
Posting Closes: 11/26/2024

ESSENTIAL FUNCTIONS

• Provide leadership in establishing, organizing, and supporting recruitment and outreach activities on and off campus. Assist the Executive Director of Enrollment Services in developing, planning, and implementing recruitment and outreach initiatives and programs for prospective students.
• Provide representation on behalf of the College at recruitment, outreach, and community engagements. Distribute informational materials and respond to inquiries at on and off site recruitment and outreach programs.
• Actively recruit students at assigned high schools and recruitment events such as high School visits, college fairs, college information nights and panels, etc. Maintain/develop relationships with high school counselors and administrators, business, community organizations and potential partners in our community. Coordinate and contribute to the success of various student programming designed to recruit prospective applicants to the College.
• Assist in the development and maintenance of the Admissions office’s recruitment and marketing plan with the purpose of promoting the College’s visibility and general recruitment efforts.
• Utilize Customer Relation Management (CRM) software to manage prospective student and applicant communication and outreach plans, as well as case management efforts to improve recruitment and enrollment. Assist with the monitoring of CRM data to develop and implement new strategies, communication plans, and uses to increase student leads, yield rates, and enrollment.
• Serve as Admissions and Enrollment Specialist for prospective students with inquiries about the admissions and enrollment process. Follow up with electronic inquiries regarding the admissions and enrollment experience at GRCC. Counsel prospective applicants on the admissions process and opportunities at the College.
• Actively participate in development of print materials for outreach and recruitment – i.e. brochures, viewbooks, handouts, postcards, etc.
• Represent GRCC as a member of the Grand Rapids Higher Education Network (GRAHEN) and participate in GRAHEN college fairs and educational programs. Serve as main contact for annual GRAHEN Outstanding Adult Learner award process.
• Supervise and manage the support staff (part time admissions assistants and student employees).
• Serve as International Admissions Advisor (Primary Designated School Official – PDSO) and contact for prospective and current international students [on F-1 visas].
• Respond to prospective international student inquiries via email, phone, and in person.
• Receive, track, review, and process new international student admissions applications and supporting documentation, as well as issue the I-20 government document via the SEVIS system.
• Remain familiarized and trained with federal regulations regarding hosting F-1 students. Attend yearly conferences and trainings related to managing this student population.
• Assist new international students with admissions and enrollment process. Facilitate initial meetings, and organize and deliver mandatory new intl. student orientation each Fall & Winter semester.
• Monitor enrollment activity, academic performance and compliance/adherence to regulations and requirements throughout duration of study for each F-1 student.
• Lead International Student Task Force team to discuss strategies for addressing issues and challenges the GRCC international student population faces as well as developing interventions to support and foster their success.
• Collaborate with Veterans Services to implement communications and outreach to military veteran students.
• Other duties assigned.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.

JOB SPECIFICATIONS

Education Credentials

• Bachelor’s Degree required.
• Master’s degree preferred.
• Bilingual in English and Spanish preferred.

Work Experience

• Two or more years’ experience working in admissions, student services, or a related field.
• Experience with International Student admission and advising preferred.
• Experience with SEVIS, F1 Visa and international students.
• Candidate must have a high level of experience using and developing technology.
• PeopleSoft student information system experience preferred.

Skills

• Excellent written and verbal communication skills. Must be comfortable with public speaking.
• Proficient in Microsoft Office programs and a Windows environment.
• Planning and implementation of events and programs.
• Excellent formal presentation skills for small and large groups while presenting a strong professional presence.

Physical Demands

• Must have a valid driver’s license and a vehicle for extensive recruitment travel.
• Must be able to carry at least 25-30 pounds of recruitment material.
• Must have reliable transportation to drive to various locations in the West Michigan area.
• Mix of seated office work and active off campus engagements (driving, standing at information tables for 2-3 hours, etc).

Mental Demands

• Commitment to serving a diverse student population with respect and equality.
• Dedicated to student success and GRCC’s mission, vision, and values.
• Ability to analyze information and conceptualize solutions.
• High level of energy, enthusiasm, motivation, and the ability to be innovative and creative.
• This work may include interruptions (drop in student, phone calls, etc.).

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Must be able to work in a collaborative learning centered environment.
• Must be self-motivated with the ability to work independently with limited supervision.
• Must be willing to work a flexible schedule including weekend and evening hours.+

NEXT STEPS / APPLICATION PROCESS

• Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

• Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: https://assessment.predictiveindex.com/bo/8MMT/AdmissionsEnrollmentCoordinator

HIRING PROCESS

GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.

Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.