The Michigan Reconnect Enrollment Specialist will participate in all aspects of outreach and recruitment and provide interested adults with support and guidance on a range of postsecondary options to meet their education and career pursuits. They will engage in communication campaigns and efforts to positively impact the community and will be deployed to various stakeholder locations and work within a framework of connectivity to local employers. They will serve in all aspects of on and off-campus outreach and recruitment under the direction of the Assistant Director of Adult Recruitment and Community Outreach. Position is grant funded through March 31st, 2028.

Requisition ID: 960
Employee Group: Professional, Management and Administration
Schedule: 40 hours/52 weeks
Compensation: AP2: $20.23 per hour
Benefits: Full-Time
Reports to: Assistant Director of Adult Recruitment and Community Outreach/Reconnect Community Action Grant Project Director
Posting Opens: 08/12/2025
Posting Closes: 08/26/2025

ESSENTIAL FUNCTIONS

• Meet with prospective adult students interested in educational opportunities at GRCC utilizing the Michigan Reconnect tuition program.
• Participate in all Michigan Reconnect recruitment efforts on-campus and throughout the community.
• Work with community partners and stakeholders to provide adult students information about all educational opportunities offered throughout the county.
• Provide individualized support and guidance to help prospective adult students overcome barriers and take the required steps to both apply and enroll in a postsecondary program.
• Engage in recruiting efforts and assist adults across the region gain access to, and succeed in, education and training at GRCC or other postsecondary partner institutions.
• Provide communication follow up via phone, email and text to interested adult students as well as guiding them throughout their educational discovery and enrollment process.
• Assist prospective students with the completion of admissions, financial aid, and enrollment requirements.
• Have an understanding of software and related technologies essential for enrollment management.
• Follow College policy on the Family Educational Right to Privacy Act (FERPA).

JOB SPECIFICATIONS

Qualifications

• Associate’s degree required; Bachelor’s degree preferred

Skills

• Strong communication, organizational, and interpersonal skills.
• Ability to work effectively with a diverse student population and faculty team.
• Proficiency in using instructional technology and learning management systems (e.g.,Gmail, Blackboard, Communication Software).
• Ability to work independently at community partner and stakeholder businesses and organizations.
• Confident public speaking skills.
• Ability to understand and confidently discuss educational opportunities offered at GRCC and other post-secondary educational opportunities in on-one-on and group settings.

Physical Demands

• Must be able to sit or stand for long periods of time.

Mental Demands

• An interest in working with diverse student populations, who represent a wide range of age, ethnicity, national origin, and ability.
• Demonstrated responsiveness, initiative, and organizational and problem-solving abilities.
• Ability to perform routine and unexpected duties.
• A willingness and an ability to learn college systems.
• High energy level with enthusiasm and an interest in helping and supporting students and colleagues.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions and schedule changes.
• Must use good judgment in handling sensitive or difficult situations in a professional manner.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Must be able to work flexible hours (i.e. evenings and night) including occasional weekends.
• Ability to work in a fast-paced environment that calls for flexibility/adaptability and the ability to handle multiple interruptions and make quick decisions.

BENEFITS

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Time off: Enjoy substantial vacation time.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership
• Continuous Learning: Career development and educational opportunities.
• Retirement Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

NEXT STEPS / APPLICATION PROCESS

Please fill out an application at https://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.